Privacy Policy

Last Updated: January, 2025

XperTeleSolution (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information in connection with our telecommunications-related services and our website https://xpertelesolution.com (the “Website”).

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide telecommunications-related services and to comply with applicable federal and state regulations.

Information You Provide Voluntarily

  • Full name
  • Phone number
  • Email address
  • Mailing address
  • Service eligibility information
  • Any information submitted through forms or communications

Automatically Collected Information

  • IP address
  • Browser type and device data
  • Pages visited and interaction data
  • Date and time of visits

This data is collected through cookies, server logs, and similar technologies.

2. Use of Information

We use collected information to:

  • Provide, administer, and support telecommunications services
  • Verify eligibility for applicable programs or service offerings
  • Communicate with you regarding your account, service status, or inquiries
  • Comply with Federal Communications Commission (FCC) regulations
  • Improve website functionality and user experience
  • Prevent fraud, abuse, and unauthorized access
  • Fulfill legal, regulatory, and compliance obligations

We do not sell or rent personal information.

3. Customer Proprietary Network Information (CPNI)

In accordance with FCC regulations, we protect Customer Proprietary Network Information (CPNI), which may include:

  • Service subscription details
  • Call-related or service usage data
  • Account identifiers

We use CPNI solely for:

  • Providing and maintaining services
  • Billing and account management
  • Compliance with federal requirements

We do not disclose CPNI to third parties except as permitted or required by law.

4. Consent to Communications

By submitting your information, you consent to be contacted by XperTeleSolution via:

  • Phone calls
  • SMS/text messages
  • Email

These communications may include service updates, verification requests, or customer support messages.
You may opt out of non-essential communications at any time by contacting us.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Operate and maintain the Website
  • Analyze usage and performance
  • Improve content and services

You may disable cookies through your browser settings; however, some features may not function properly.

6. Information Sharing and Disclosure

We may share your information only when necessary:

  • With authorized service providers who support operations and compliance
  • To comply with FCC rules, court orders, subpoenas, or lawful government requests
  • To protect the rights, property, or safety of XperTeleSolution and users

All third parties are required to safeguard your information.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
Despite these efforts, no system can be guaranteed to be completely secure.

8. Your Rights (United States)

Depending on your state of residence, you may have rights to:

  • Request access to personal information
  • Request correction or deletion
  • Opt out of certain data processing

California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Requests may be submitted using the contact information below.

9. Children’s Privacy

Our services and Website are not intended for children under the age of 13, and we do not knowingly collect information from children.

10. Third-Party Websites

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

11. Regulatory Compliance Statement

XperTeleSolution operates in compliance with applicable federal and state telecommunications regulations, including FCC privacy and data protection requirements. Information is collected and maintained only as necessary to provide lawful telecommunications services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

13. Contact Information

For questions regarding this Privacy Policy or your data:

XperTeleSolution
Website: https://xpertelesolution.com
Email: info@xpertelesolution.com